Shipping Policy

  • In La Chicharra Cerámica we have a commitment with the ecology, so we avoid the use of plastic packaging. 
  • Due to our goal of generating less packaging waste, the minimum quantity for sale is packages. To see how many pieces make up a package read the description of each piece.
  • Orders are packed in cardboard boxes; large boxes containing an average of 4 small boxes, without exceeding the weight for human handling and safer handling for air or ground cargo stowage. 
  • For domestic shipments the packaging materials used are: corrugated cardboard, paper to wrap each piece individually, shredded paper, polyurethane foam.
  • For international shipments the packaging materials used are: corrugated cardboard, paper, bubble wrap, polyurethane foam. In this packaging the use of plastic is necessary due to insurance validation requirements for breakage.
  • All shipments are an extra charge that is not included in the ceramic prices. 
  • All shipments on this platform are made with Fedex.
  • All shipments are insured for breakage and loss if the insurance claim protocol is covered.